Our Terms Shape How We Work Together
These terms outline how pulajudi operates, what you can expect from your account, and how we keep the platform fair and secure for everyone. We've written them to...
Policy Foundation & Jurisdiction
pulajudi operates under the laws and regulations applicable to gaming platforms serving supported regions in Indonesia. These terms apply to all accounts opened through pulajudi.app and govern your use of our live casino tables, slot lobbies, sportsbook markets and payment rails. By opening an account, you agree to these terms in full. We reserve the right to update them at any time;
material changes will be notified to your registered email. Your continued use of the platform after notification constitutes acceptance of the updated terms.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
Why Our Terms Matter to You
Transparent Rules
Every rule in these terms exists to protect your account, your funds and your gaming experience. We don't hide conditions in footnotes or change them without notice.
Account Protection
Our terms define how we secure your login, verify your identity and safeguard your payment details. You own your account; we protect it with industry-standard encryption.
Fair Dispute Resolution
If a disagreement arises, these terms outline how we investigate, respond and resolve it. You have a clear path to escalation and support throughout the process.
Payment Certainty
Our terms spell out how deposits via DANA, OVO, GoPay and QRIS work, when funds arrive and what happens if a transaction fails or is disputed.
Withdrawal Rights
You can withdraw your balance anytime under these terms, subject only to standard verification and processing times. No hidden holds or surprise restrictions apply.
Responsible Boundaries
These terms include tools you can use to manage your account activity, set limits and take breaks. We support your choices and enforce them consistently.
How Our Terms Align Across the Platform
| Live Casino Terms | Live table rules, dealer conduct and real-time dispute handling are covered in the main terms. Specific game rules appear in each table lobby. |
|---|---|
| Slot Lobby Terms | Slot game mechanics, feature triggers and payout rates are published per game. These terms cover account-level conduct and bonus eligibility. |
| Sportsbook Terms | Betting rules, odds locks and settlement timelines are detailed in the sportsbook section. These terms define your account rights across all markets. |
| Payment Terms | DANA, OVO, GoPay and QRIS deposit and withdrawal flows are outlined here. Each payment method has standard processing times and verification steps. |
| Privacy & Data | How we collect, store and use your personal information is covered in our Privacy Policy, which these terms reference and incorporate by link. |
| Bonus & Promo Terms | Specific promotions have their own terms posted on the promo board. These general terms define eligibility, wagering and withdrawal rules for all offers. |
| Account Closure | If you close your account or we suspend it, these terms outline the process, your fund access and any outstanding obligations on both sides. |